Privacy Policy

Effective Date: June 12, 2025

At Pinnacle Amenities, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you use our services — including our smart vending machines, mobile apps, surveys, and website.

1. Information We Collect

From Vending Machines & Mobile Access:
- Payment method (credit card, Apple Pay, Google Pay, mobile app authorization)
- Purchase history
- Time/date/location of transactions

From Surveys & QR Codes:
- Voluntary responses regarding product preferences or satisfaction
- Location-based data (if submitted)

From Website Forms:
- Name
- Email address
- Business name
- Location details
- Any message or inquiry content you provide

2. How We Use This Information

We use your information to:
- Process and authorize vending transactions
- Maintain and stock machines based on demand
- Improve product offerings through feedback
- Respond to inquiries or service requests
- Ensure security and proper use of our equipment

We do not sell your personal information to third parties.

3. Sharing of Information

We may share your information with:
- Payment processors (e.g., Stripe, Square) to complete transactions
- Service providers for machine maintenance or technical support
- Analytics platforms to help us understand usage trends and product interest

All vendors we work with are required to uphold strict data privacy standards.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:
- Encrypted transactions
- Secure servers
- Limited employee access to personal data

However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Your Choices

You have the right to:
- Request what personal data we hold about you
- Ask us to correct or delete your data
- Opt out of non-essential communications

To make a request, please email us at info@pinnacleamenities.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.

7. Contact Us

For questions or concerns about this policy, please contact: info@pinnacleamenities.com